Cruz Auto Sales is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information in compliance with applicable Louisiana and federal laws.
1. About Cruz Auto Sales
Cruz Auto Sales ("we," "us," or "our") is a licensed used motor vehicle dealer operating in the State of Louisiana, licensed by the Louisiana Used Motor Vehicle Commission (LUMVC), License #: UD.00247411.
Business Address: 8505 E. Main St, Houma, LA 70363
Phone: 504-498-4375
Email: info@cruzautosales.com
2. Information We Collect
We may collect the following types of information:
3. How We Use Your Information
- To process vehicle sales and related transactions
- To respond to your inquiries and provide customer service
- To comply with Louisiana Used Motor Vehicle Commission requirements and maintain required business records
- To comply with federal FTC Used Car Rule requirements
- To process credit applications (with your explicit consent)
- To send follow-up communications about vehicles you have inquired about
- To improve our website and customer service
- To comply with applicable Louisiana and federal laws and regulations
4. Information Sharing & Disclosure
We do NOT sell your personal information. We may share information with:
- Lenders and Finance Companies: Only with your explicit consent when processing financing applications
- Louisiana Office of Motor Vehicles: As required for title transfers and registration
- Louisiana Used Motor Vehicle Commission: As required for dealer compliance and record-keeping
- Law Enforcement: When required by court order or applicable law
- Service Providers: Third-party vendors who assist in our business operations, subject to confidentiality agreements
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Business records are maintained securely for a minimum of three (3) years as required by Louisiana Used Motor Vehicle Commission regulations (LAC 46:V.Chapter 3).
6. Your Rights Under Louisiana Law
Under Louisiana law, you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate personal information
- File a complaint with the Louisiana Attorney General's Consumer Protection Section
- File a complaint with the Louisiana Used Motor Vehicle Commission (LUMVC) at lumvc.louisiana.gov or (225) 925-3990
7. Cookies & Website Tracking
Our website may use cookies and similar tracking technologies to improve your browsing experience. These are used solely for website functionality and analytics. You may disable cookies in your browser settings, though this may affect website functionality.
8. Children's Privacy
Our website is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will promptly delete it.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. The "Last Updated" date at the top of this page indicates when the policy was last revised. Continued use of our website or services after changes constitutes acceptance of the updated policy.
10. Contact Us
For privacy-related inquiries or to exercise your rights, contact us:
Cruz Auto Sales
8505 E. Main St, Houma, LA 70363
Phone: 504-498-4375
Email: info@cruzautosales.com